Our Mission

At Boys & Girls Haven, we provide a Home and a Future for some of Kentucky's most vulnerable and at risk youth. As a nonprofit foster care agency, we exist to Shelter, Heal, and Teach children and young adults to become resilient members of our community through an integrated spectrum of care. 

• Assessing the youth’s and family’s’ needs, ensuring appropriate connections to treatment team members and outside resources are initiated and followed up on. Ensuring outside treatment team members are contacted within 3 days of youth’s admission to ensure strong connections are made with all treatment team members.  
• Serves as the initial point of contact for a variety of referral sources, including CRP placement coordinators, DCBS workers, parents, and community partners
• Communicate and facilitate with appropriate treatment team members, youth’s and family’s needs, treatment concerns, and safety issues as outlined in BGH Policy and Procedures. (i.e AWOLs, bed holds, clothing needs, medical, hospitalization, CSA/TSS services, approval for homes passes, etc.)
• Open and maintain case files for youth that include all documents required. Make sure youth and family understand program requirements, goals and treatment plans, as well as grievance forms, clients’ rights, release of information, and other relevant forms.
•  Ensure clients complete necessary intake and ongoing paperwork.  Note the client’s progress, performance, and achievements so this information can be used when compiling case notes, case review/audit documentation, progress reports, and other critical documentation.
• Schedules and completes interviews, pre-placement visits, and admissions.
• Responds to referral sources within 24 hours of receiving referrals by phone, fax, email, or through CRP.
• Uses discretion and independent judgment in determining appropriateness of referrals to BGH. Collaborate with Clinical Director, or other appropriate staff, and prepares referrals for review and final admission decision.
• Sets up intake for accepted referrals; completes initial paperwork with client and referral source(s).
• Responsible for monthly and weekly connections to DCBS, Aetna, and other possible outside supports (i.e., 1294a, 1294b, CRP Level of Care Application, treatment team meetings, etc.).
• Collaborate and implement discharge plans with treatment team from the beginning of admission. Exploring and connecting additional outside supports for youth and family to be successful after discharge.
• Responsible for running URC biweekly meetings and collaboration efforts within BGH programs
• Assist with transition from one program within BGH to another, via appropriate documentation and communication.
• Completing documentation at discharge to ensure representation of all needs are noted for a successful transition for youth and family.
• Manages census and the whereabouts of our clients via Excel spreadsheets as well as various databases and systems.
• Sends admission/discharge notifications to program managers or their designees.
• Organizes, computes, and prepares appropriate weekly, monthly, quarterly and annual reports
• Meets regularly with the immediate supervisor as a means of enhancing professional growth, reviewing, and processing the provision of care coordination services, and dealing with appropriate administrative issues.

1. Education - A Bachelor’s degree in social services or other related/relevant field.
2. Experience/Credentials – Targeted Case Management (TCM) certification, or will acquire training certification within six months of hire.  Minimum of two years’ experience working with older adolescents and young adults in a residential treatment, mental health/psychiatric hospital or pre-independent/independent living setting.  Excellent verbal and written communication and organizational skills, including proficiency with appropriate computer software/hardware (i.e., Windows, Microsoft Excel, Outlook, Power Point, Word and other relevant software/hardware).
3. Other - Interact professionally with BGH employees, clients, visitors, government agencies and the general public.  Maintain confidentiality of all client information.  Must be at least 21 years of age and legally able to work in U.S.  Valid driver’s license and insurability by BGH’s insurance carrier required.  Successful completion of all background screenings and pre-employment drug screen.  Successful negative, post-contingent offer and annual TB screenings.  Safe Crisis Management training and maintenance of certification through BGH.

Physical Demands:  While performing the duties of this job, the employee is required to: stand, walk and sit; use hands to manually manipulate, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Ability to read, write and converse in English.

Work Environment: While performing the duties of this job, the employee is exposed to clients’ apartments, communal areas and a standard office environment.  Clients’ living spaces may range from impeccably clean to less than appealing regarding order and cleanliness.  The noise level in the work environment is usually moderate.  The employee will come into contact with BGH clients, staff members, Board members, volunteers and other members of the community.

General Acknowledgment:
The employee is expected to adhere to and to act as a role model in adherence to all BGH policies, procedures and performance expectations.  Employment at BGH is for no definite term and considered at-will, meaning that either the company or the employee may terminate the employment relationship at any time with or without cause or notice. This job description does not in any way constitute or imply a contract of employment.
Compensation and Benefits

Boys & Girls Haven offers a competitive compensation package and a full range of employer-paid benefits, including:

• Free health, dental, life, insurance
• 401(k) company match at 50% up to 6%
• Paid Time Off policy, including 24 days off per year (including holidays)

Boys & Girls Haven is a Drug-Free Workplace and will conduct pre-employment drug testing as well as testing for cause or suspicion.